Privacy Policy – Lucky Mister Casino UK
Your privacy matters to us. This policy explains how lucky-mister-uk.com collects, uses, and protects your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
📋 What Data We Collect
We collect the following categories of personal information:
- Identity data: Full name, date of birth, username
- Contact data: Email address, phone number, residential address
- Financial data: Payment method details, transaction history
- Technical data: IP address, browser type, device information
- Usage data: Game history, login times, session durations
- Verification data: Government-issued ID, proof of address (KYC)
🎯 How We Use Your Data
| Purpose | Legal Basis |
|---|---|
| Account creation & management | Contractual necessity |
| Identity verification (KYC/AML) | Legal obligation |
| Processing payments | Contractual necessity |
| Personalised promotions | Legitimate interest / Consent |
| Responsible gambling monitoring | Legal obligation (UKGC) |
| Fraud prevention & security | Legitimate interest |
| Customer support | Contractual necessity |
🤝 Who We Share Your Data With
Lucky Mister Casino may share your data with:
- UK Gambling Commission – as required by our operating licence
- Payment processors – to facilitate deposits and withdrawals
- KYC/AML service providers – for identity verification
- IT and security partners – to maintain platform integrity
- Regulatory and law enforcement authorities – when legally required
We never sell your personal data to third parties for marketing purposes.
🌍 Data Transfers
If any data is transferred outside the UK, Lucky Mister Casino ensures adequate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner's Office (ICO).
⏳ Data Retention
We retain your personal data for 5 years following account closure, as required by UK anti-money laundering regulations. After this period, data is securely deleted or anonymised.
✅ Your Rights Under UK GDPR
You have the right to:
- Access your personal data (Subject Access Request)
- Rectify inaccurate or incomplete information
- Erase your data („right to be forgotten") where applicable
- Restrict or object to processing
- Data portability – receive your data in a machine-readable format
- Withdraw consent at any time
To exercise any of these rights, contact our Data Protection Officer at: [email protected]
🍪 Cookies
Lucky Mister Casino uses cookies to enhance your experience on lucky-mister-uk.com. You can manage your cookie preferences via our Cookie Settings panel at any time. We use:
- Essential cookies – required for the site to function
- Analytics cookies – to understand how players use our site
- Marketing cookies – to deliver relevant offers (with your consent)
📞 Contact & Complaints
Data Protection Officer:
- 📧 [email protected]
- 🌐 lucky-mister-uk.com
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
- 🌐 ico.org.uk
- 📞 0303 123 1113